Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In 2018 and again in 2024, APQC carried out survey research to better understand the common challenges and priorities associated with operational KPIs for process and…
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Infographics|
Get Started with Finance Data Visualization
Data visualization is a powerful tool every finance team should have in their toolbox. It’s often the best way to communicate complex trends and complicated data with non…
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Infographics|
Information Maturity Yields Business Benefits in Logistics
Organizations need to ensure that they have processes in place to maintain data cleanliness, consistency, and governance before they can reap the benefits of technology. APQC…
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The consistent stream of technology developments can be distracting for supply chain professionals as they determine which to implement. Before an organization can reap the…
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Articles|
Finance Data Opportunities and Challenges
Big data and analytics technology have helped countless organizations improve their performance and arrive at deeper insights about key business drivers. Organizations are…
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Articles|
What Data Management Means for the Business
Organizations often approach data management as a purely technical problem to be solved by data scientists and through expensive new technologies. For Dan French, data…
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Infographics|
Improving Finance Data Management in 2022
APQC surveyed more than 300 professionals to learn about the focus areas, initiatives, and challenges that will shape finance functions in 2022. We found that data management…
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Articles|
Getting Started with Content Management
Content management is a structured process to store, deliver, and facilitate access to enterprise content. It includes both curation (creating the right content and putting…
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Retail data is a crucial input for supply chain professionals as they work to deal with the challenges of today and plan for the challenges and opportunities of tomorrow…
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3 Ways Enterprise KM Improves Findability
Findability is a big problem inside organizations, and it’s getting progressively bigger as employees squirrel away more and more stuff in enterprise systems. APQC’s research…
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In July 2021, APQC’s Holly Lyke-Ho-Gland (principal research lead, process and performance management) and Jonathan Kraft (project manager) facilitated two roundtable…
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Searching Across Silos: The Current State of Findability
This infographic reviews the need of enterprise search during the COVID-19 pandemic and its aftermath.
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Infographics|
The Business Impact of Search Problems
The inability to quickly and easily find information inside an organization can affect employee productivity, engagement, and much more. This infographic reviews the top…
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In 2021, APQC partnered with Sinequa, a leader in Intelligent Search, to survey high-level knowledge management and IT leaders in large organizations about their strategic…
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Information management is the process of acquiring information from multiple sources to make it available to those who need it across the enterprise to support customers and…