Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
APQC's Seven Tenets of Process Management
To build strong processes across the enterprise, organizations must establish a firm foundation based on seven critical tenets. Using real life examples from APQC research,…
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Process automation has nearly limitless potential as a means of improving efficiency, reducing errors, and saving time and money. However, most organizations have neither the…
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Couple the expanded potential with the growing accessibility and maturity of RPA technologies, and RPA is quickly becoming a staple of the process management toolbox. APQC…
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Business stakeholders often underestimate the amount of time, labor, and other resources that it takes to implement robotic process automation (RPA) effectively. At APQC's…
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The energy and utility industry faces an unprecedented confluence of external forces. Market, environmental, geopolitical, regulatory, technical and technological, and socio…
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In July 2021, APQC’s Holly Lyke-Ho-Gland (principal research lead, process and performance management) and Jonathan Kraft (project manager) facilitated two roundtable…
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Infographics|
Cloud Computing & The Finance Function
Cloud computing allows users to access and use shared data and computing services via the Internet or a Virtual Private Network (VPN). Using the cloud means storing and…
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Infographics|
Cognitive Computing & The Finance Function
Cognitive computing offers significant promise for finance functions seeking additional ways to deliver value and insights. Cognitive computing refers to self-learning…
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Portable metrology provider Advanced Industrial Machine Solutions needed a more robust approach to document management. Thus, the company leveraged APQC’s Process…
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Most organizations report at least some level of integration between process management, knowledge management (KM), and data management. Yet APQC has found that few…
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This best practice has been updated from the original published in 2011. Tools and technology make process management more efficient and easier to communicate throughout an…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Comparison by Organizational Size
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Comparison by Role
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Financial Services/Banking Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…
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Data and Measures|
Intersection of Data, Process, and Knowledge Management: Insurance Industry
APQC conducted a survey to understand trends in data management programs, their governance, structures, practices and how they integrate with other programs within the…