Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Infographics|
Collaboration Drives More Effective Cost Allocation
When leaders hear the phrase ‘process improvement,’ it makes sense that technologies like automation or generative AI might come to mind. However, management accounting…
-
When leaders hear the phrase ‘process improvement,’ it makes sense that technologies like automation or generative AI might come to mind. However, management accounting…
-
Infographics|
4 Tips for Establishing an Internal Talent Marketplace
Today’s professionals know that continuous learning is key to career success, but traditional talent development rarely meets the pace or direction at which employees want to…
-
Articles|
Benchmarking Code of Conduct
This internationally accepted standard provides detailed guidelines for organizations in conducting their benchmarking activities. Adherence to APQC's code of conduct…
-
Infographics|
Pros and Cons of Outsourcing Your Recruiting Process
When considering whether to outsource your recruiting efforts, it's important to consider both the benefits and risks to outsource this process. This infographic provides a…
-
Knowledge Management (KM) professionals strive to achieve a culture of knowledge sharing and collaboration through the implementation of KM strategies, approaches, processes,…
-
Infographics|
Spend Analysis Automation: Current State
Effective spend analysis relies on accurate data from numerous sources. Automation for spend analysis and data cleansing can not only yield more accurate results but also…
-
Articles|
What Supports Accurate Spend Analysis
Supply chain organizations are always looking for greater visibility into spending. Spend analysis enables procurement professionals to identify the value of spending with…
-
Articles|
Total Cost to Acquire Talent
Two trends are putting significant pressure on the cost to acquire talent: 1) scarcity of talent with the latest, most-in-demand skills and 2) competition to provide a…
-
Articles|
Talent Acquisition Tune-Up Diagnostic
In a competitive talent market, successfully meeting business objectives requires talent acquisition practices that differentiate your organization from other employers. Yet,…
-
Effective customer service helps ensure that your customers are repeat buyers, your brand maintains a good reputation, and the money you invest in customer service is well…
-
Infographics|
Talent Acquisition: Snapshot of Top Performance
This infographic provides a snapshot of top performer benchmarks and explores indicators, drivers, and examples of talent acquisition performance. To view more talent…
-
Data and Measures|
Product Development Key Benchmarks: Cross-Industry
With data from APQC's Open Standards Benchmarking in product development, this article highlights important product development benchmarks for organizations.Metrics provided…
-
Data and Measures|
Product Development Key Benchmarks: Consumer Products/Packaged Goods Industry
Featuring data from APQC's Open Standards Benchmarking in product development, this table highlights product development benchmarks for organizations in the consumer products…
-
Data and Measures|
Accounts Payable Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking in accounts payable, this table highlights financial management key performance indicator (KPI) benchmarks for…