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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2021 Process and Performance Management Webinars
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2020 Process and Performance Management Webinars
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2020 Process and Performance Management Priorities
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Articles
Make Success Automatic: Best Practices in Robotic Process Automation (Executive Summary)
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Articles
Digital Business Automation with Clay Richardson
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Articles
Robotic Process Automation Trends and Development with Dell-EMC's Tilak Banerjee
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Collections
Leveraging Frameworks for End-to-End Process Development
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Collections
How Organizations are using APQC’s Process Classification Framework
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
