Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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APQC’s white paper Optimizing the End-to-End Order-To-Cash Process details the activities encompassing the end-to-end O2C process, highlighting the special concerns…
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Digital transformation is no longer a competitive edge. Now, all organizations must go digital if they want to survive in the current business environment. Because supply…
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APQC’s Blueprint for Success: Supply Chain Planning details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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Benefits of Touchless Orders
When a customer places an order with your organization, how many hands touch that order as it moves through the order-to-cash value chain? Leading organizations strive to…
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2020 Supply Chain Current State Quick Polls
APQC and Supply Chain Management Review are conducting frequent surveys to collect information from supply chain professionals about the use and planned adoption of tools,…
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In February of 2020, APQC hosted Nada Sanders, Distinguished Professor of Supply Chain Management at D’Amore-McKim School of Business, Northeastern University, on a supply…
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Supply Chain Analytics Trends and Practices
With the availability of vast amounts of data, supply chain leaders continue to turn to analytics to help make business decisions. APQC has watched how organizations have…
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Trends in Structuring Supply Chain Analytics
In 2019, APQC conducted research on the implementation of analytics in supply chain and compared results to those gathered in 2016. A lot has changed for the better in three…
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In a December 2019 webinar sponsored by Esker Inc. and drawing on cross-functional APQC research, Marisa Brown (Senior Principal Research Lead, Supply Chain Management at…
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Cost control consistently ranks high on organizational priority lists, but it’s just the beginning of what a skilled procurement or sourcing expert can bring to the table…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Marisa Brown looks at how digital…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. The wildly successful social media campaign for…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Mercy Harper looks at organizations…
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APQC's research team members have been looking at key trends in 2019 and providing their outlook for 2020 and beyond. In this article, Andrea Stroud looks at digital…
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