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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Key Human Capital Benchmarks: Financial Services/Banking Industry
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Articles
Putting the 'Enterprise' in ERM at a Banking Organization
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Enterprise Content and Collaboration in the Cloud
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
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Articles
KM Adoption and Behavior Change: Advice from KM Leaders
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My Favorite Tool In the Process Toolkit Panel Discussion
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Talent Acquisition Key Benchmarks
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Transforming Operational Excellence and BPM at Capital Group
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Building a Process Toolkit to Challenge the As-Is
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Managing Change
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Finding the "New Normal" for FP&A in Financial Services
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KM Conversations: KM for a Smarter, More Automated World
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Leveraging KM Technology Through Crisis and Disruption
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Key Tax and Treasury Benchmarks
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Making the Case for KM to STEM Workers and Leaders
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Understanding Management Layers & Spans of Control
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Encouraging Collaboration in the New Reality
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What Supply Chain Leaders Need to Know for 2021
