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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Accounts Receivable and Collections Key Benchmarks
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Collections
Talent Acquisition Key Benchmarks
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Building an International Treasury Operation at a Multinational Technology Company
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Collections
Managing Change
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Standardizing and Optimizing the Opportunity-to-Order Process at Cherwell Software
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Putting Knowledge in the Flow of Work
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Articles
Diversity Lessons from Men in Tech: An Interview with Patricia Salgado Ph.D.
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Articles
How Bechtel Promotes KM Using Change Management
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Knowledge Management Profiles by Industry
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Articles
Interpreting HCM Performance Metrics--Is Higher or Lower Better?
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Knowledge Management Profiles by Industry: Industrial Products and Manufacturing
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Articles
Measuring Diversity and Inclusion
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Collections
Workplace Mentoring for Technical and Nontechnical Audiences
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
