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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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2020 Process and Performance Management Webinars
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Articles
Process Excellence Through Automation at BioMarin Pharmaceutical
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Collections
How to Apply the Process Classification Framework (PCF)®
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Process and Performance Management Best Practices Study Overviews
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Managing Change
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Articles
Project Portfolio Management: Keep the Portfolio Flexible and Moving
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Unparalleled Portfolio Management: Best-Practice Processes and Lessons Learned
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Articles
Why Senior Process Analyst Steve Slate Won't Stop Fixing Broken Processes
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Closing the Change Management Gap
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Articles
Understanding Career Paths in Process Management
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Webinars & Videos
Setting up a Robotic Process Automation Program in Treasury
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Articles
Managing Change for Digital Work
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Articles
Developing an Enterprise Perspective with HR Process Analysis and Design Specialist Sajjad Shaikh
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Building a Center of Excellence with Business Process Management Lead Pedro Custodio
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Seeing the Power of Process Improvement with Continuous Improvement Specialist Greg Parlee
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
