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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Collections
Overviews from APQC's 2018 Process and Performance Management Conference
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Collections
Presentations from APQC's 2018 Process Performance Management Conference
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Reports & White Papers
Auditing the Smart Way: Combining Certification Standards with Process Frameworks
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Collections
Integrating Functions for Operational Excellence
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Collections
2016 Process and Performance Management Webinars
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Articles
What's Keeping Your Peers Up at Night?: 2016's Top Process and Performance Management Challenges (Webinar Wrap-Up)
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Articles
What's Keeping Your Peers Up at Night?: 2016's Process and Performance Management Challenges (Q&A Summary)
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Collections
Overviews from APQC's 2015 Process Conference
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Collections
Presentations from APQC's 2015 Process Conference
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Collections
2015 Business Excellence Challenges and Priorities
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021
