Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
APQC’s Seven Tenets of Process ManagementSM are tools that can help organizations move from the “developed” stage and overcome the issues where so many organizations go wrong…
-
According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
-
According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
-
In January of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2018. The…
-
Collections|
2017 Process and Performance Management Webinars
APQC hosts process and performance management webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other…
-
Collections|
2017 Putting the PCF into Action
A process framework is a tool organizations use to support their process management efforts. The most common reason that people use process frameworks is to help them…
-
In 2017 APQC conducted its biannual PCF survey and compiled a series of case studies to understand how organizations leverage the PCF and identify how they can overcome some…
-
Collections|
2016 Process and Performance Management Podcasts
APQC's process and performance management research team periodically conducts podcasts covering a variety of subjects. This collection contains those podcasts and other…
