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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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End-to-End Process Maps and Measures
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2021 Financial Management Webinars
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Training and Development Key Benchmarks
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2020 Financial Management Webinars
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2020 Process and Performance Management Webinars
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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2020 Human Capital Management Webinars
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APQC's Process Classification Framework (PCF) - Cross-Industry and Industry-Specific Versions
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How to Apply the Process Classification Framework (PCF)®
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Articles
Converting the PCF to a CSV File
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Articles
Understanding Risk Management Processes and Activities
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Articles
Understanding Processes for Governing a Product and Service Development Program
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Understanding Processes for Generating and Defining New Product/Service Ideas
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Understanding Processes for Developing Products and Services
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Understanding Product/Service Development Processes
Featured Resources
Staff Selections
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End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
