Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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In December of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2019. The…
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In a 2019 APQC webinar, Holly Lyke-Ho-Gland digs into the results of the 2019 Process and Performance Priorities and Challenges survey, as well as best practices to help you…
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In January of 2018, APQC conducted its annual survey to understand the common challenges and priorities of process and performance management practitioners in 2018. The…
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Benchmarking for Strategic Planning
In September 2016, APQC conducted its biannual survey of more than 300 respondents across industries, functions, and regions to dig deeper and find out what value is gained…
Measure Spotlight Results
(1 - 5 of 238 Results)Actual Open-to-buy retail inventory as a percentage of planned retail inventory
Retail customer lifetime value
Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of FTEs that perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
