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Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Collections

    Logistics Key Benchmarks

    APQC has chosen a set of key benchmarks that are important for organizations to monitor and benchmark with other organizations in their industry. This collection contains…

  • Articles

    Lock Logistics Tune-up Diagnostic

    Examine four essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…

  • Articles

    Lock Understanding Logistics Processes

    To objectively assess, manage, and compare logistics performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…