Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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Adapting Talent Management for Telework
This collection contains resources on how to effectively hire, onboard, train, and engage remote workers.
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The Future of Finance Talent
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Webinars & Videos|
Shrinking the Finance Talent Gap
Finance functions are evolving, looking to add higher-value services to their traditional focus on administration and compliance. With this shift, many are recognizing the…
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Based on an October 2021, APQC webinar presentation by Tapaswee Chandele, global vice president of talent and development at The Coca-Cola Company, this article summarizes…
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In this APQC interview, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, talks about Coca-Cola’s efforts to foster a learning…
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In an APQC HCM webinar, Tapaswee Chandele, Global Vice President of Talent and Development at The Coca-Cola Company, shared Cola-Cola’s journey to becoming a learning…
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Webinars & Videos|
The Coca-Cola Company’s Journey to Becoming a Learning Organization
When The Coca-Cola Company reset its strategy to become a consumer-centric, total beverage company, it had to rethink all of its talent practices and redefine what it means…
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This article looks to answer questions about organizations’ learning analytics capabilities today. Based on the results of APQC’s Open Standards Benchmarking® in Talent…
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This article describes how best-in-class HR functions manage HR skills and development. It sheds light on the top HR skills gaps among all HR functions and provides guidance…
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Talent Development Practice Reports
These reports provide industry-specific perspectives into talent development practices. Topics include talent strategy, buy/borrow/build approaches, and the use of technology…
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This article highlights cross-industry talent development practices and outcomes based on the responses of 520 organizations that completed APQC’s Open Standards Benchmarking…
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While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…