Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
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Reduce Scrap and Rework Costs
Scrap and rework is an important metric to track in manufacturing. Use this document to compare your organization's performance against over 870 other organizations worldwide…
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In late 2022, APQC carried out a quick poll of 278 manufacturing organizations about the use of advanced analytics in supply chain. ‘Advanced analytics’ refers to technology…
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How to Pick the Right Supply Chain Measures
In a field driven by precision and efficiency, supply chain organizations are looking for the right measures to track their performance and indicate opportunities for…
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2020 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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APQC’s research in supply chain planning has found that the most pressing challenges in supply chain planning often concern data: data quality, data collection and…
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In this presentation at APQC's 2019 Process and Performance Management Conference, Marisa Brown and Andrea Stroud shared insights from several recent APQC research projects…
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This article looks specifically at the intersection between purpose of the organization’s analytics program and the analysis for select business functions. Each page in the…
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The benefits of improved forecast accuracy in supply chain are numerous and often-documented, including better results on customer service key performance indicators (KPIs)…