Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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While many supply chain leaders recognize the importance of negotiation, quite a few organizations struggle to cultivate this skill among their procurement staff. APQC…
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Collections|
Supplier Risk Management: Current State Practices
This reports in this collection capture the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in various…
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A wide range of organizations across industries use the Net Promoter® Score (NPS®) as a tool to measure and track customer loyalty. A good alternative to longer and more…
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This article’s magic number is 10: Specifically, the 10 skills deemed most important by participants in APQC’s Future Skillsets of Procurement Professionals research. The…
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This article examines the number of full-time equivalent employees in procurement and how they are currently being allocated across processes. It uses data from APQC's Open…
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This article is a summary of an APQC conversation in August 2019 with supplier relationship experts Kate Vitasek, Bonnie Keith, and Emmanuel Cambresy. The panel discussion…
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Webinars & Videos|
Reinventing Supplier Relationships: Shifting From Lowest Cost to Highest Value Webinar
From an August 2019 webinar in supply chain management. Hear from supply chain experts Kate Vitasek, Bonnie Keith and Emmanuel Cambresy on how to best pick and work with your…
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Articles|
Total Procurement Cost per $1,000 Purchases
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Procurement related to Total Procurement Cost per $1,000 Purchases.
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Despite the establishment of a formal procurement process, some organizations have staff members who engage in maverick purchasing. Maverick purchasing often occurs because a…
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As part of APQC's fifth annual supply chain priorities research, APQC analyzed the perspectives of respondents based on their organization size in terms of revenue. This…
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As part of APQC's fifth annual supply chain priorities research, APQC analyzed the perspectives of respondents based on their primary desired supply chain outcome: increase…
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