Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
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Articles|
Could Santa Screw Up Christmas?
For those who enjoy a good logistics story, here's an article about Santa, a boy named Ralphie, and the debate about calculating the perfect order. "Could Santa Screw Up…
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APQC’s research in supply chain planning has found that mature supply chains that support omnichannel commerce strategies enable greater flexibility and faster customer order…
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Are you able to fulfill your customers’ orders with what they want when they want it? What will the impact to your company be if you cannot? Unfulfilled sales order line…