Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Procurement and Logistics Employee Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this collection provides employee key performance indicator (KPI) benchmarks for…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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Tools & Templates|
Collaboration Approaches for Supply Chain
Many supply chain leaders want to facilitate collaboration, but do not know where to start or how to select the best tool/approach for a given scenario. This guide is…
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Articles|
Retaining Knowledge in the Supply Chain
With a wave of retirements causing a “silver tsunami” and organizations changing rapidly, supply chain leaders are worried about losing critical knowledge. Critical knowledge…
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Tools & Templates|
How to Document Supply Chain Knowledge
Across the supply chain, employees have knowledge in their heads that could—and should—be shared more broadly. Supply chain leaders must provide ways for employees to quickly…
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In this article, you will learn about the current state of virtual collaboration, what it means for supply chain management, and five keys to leading more successful and…
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Social media has become a centerpiece of daily life, and employees increasingly expect to be able to use fast-paced and interactive social tools at work. Many organizations…
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Articles|
Identifying Critical Supply Chain Knowledge
Critical knowledge loss in the supply chain is dangerous and unfortunately, all too common. When employees change roles or leave the organization, mergers/acquisitions and…
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Articles|
Supply Chain Management Tune-Up Diagnostic
Examine the four essential supply chain metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Supply Chain…
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The performance measure Actual Production Rate as a Percentage of the Maximum Capable Production Rate evaluates how well an organization is using its installed manufacturing…
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As manufacturing organizations navigate disruptions resulting from the global pandemic such as labor shortages and social distancing requirements, production is ramping back…
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Articles|
Manufacturing Tune-Up Diagnostic
Examine four essential metrics to ensure that your practices will keep you running ahead of the competition. APQC's Manufacturing Tune-Up Diagnostic highlights recent Open…
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Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Tools & Templates|
Interactive Manufacturing Tune-Up Diagnostic
Compare your essential manufacturing metrics against your peers in this interactive spreadsheet. This tool includes the latest data from APQC's Open Standards Benchmarking in…
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Articles|
Total Cost of Manufacturing
Metric data from APQC's Open Standards Benchmarking in manufacturing reveals how organizations perform regarding the total cost of manufacturing per $1,000 in revenue.