Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Becoming an Effective Finance Business Partner
Business stakeholders have always needed a key point of contact within finance to provide answers and guidance. As the importance of data-based decisions has grown and the…
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Like other support areas such as HR and IT, the Finance department in many organizations has evolved in recent years to take on a more strategic role in helping reach…
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Presentation Slides|
Assess, Improve, and Benchmark Using the BEST Method
The BEST tool is a structured approach to gap analysis and improvement for an organization creating a Best Practice or an organization seeking a Best Practice as a benchmark…
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Presentation Slides|
Make People Productive Without Driving Them Crazy
Organizations want their employees to be more productive—and most employees want that too. But despite everyone’s good intentions, the median knowledge worker spends 25…
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Busy but not productive: it is the feeling that everyone dreads. At APQC's 2022 PPM and KM Conference, APQC’s Holly Lyke-Ho-Gland and Cindy Hubert led a general session on…
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Articles|
Applying a Process Framework: Benchmarking
Benchmarking is an approach that organizations use to measure their internal processes and to identify, understand, and adapt practices used by best-in-class organizations…
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In July 2021, APQC hosted two roundtable conversations with process and performance management professionals to discuss common challenges and leading practices related to…
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Articles|
Expanding How We Define Productivity
APQC’s founder, Jack Grayson, believed that true productivity encompasses both effectiveness and efficiency: “Efficiency measures if you are doing things right. Effectiveness…
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To learn more about the goals, challenges, career paths, and future plans of today’s finance professionals, APQC launched the “People of Finance” series to share the stories…
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Articles|
Speed to Insight at the Speed of Thought
In August 2020, APQC hosted Brian Kalish (Principal, Kalish Consulting) for a webinar about how organizations can grow their data and analytics maturity to deliver deeper,…
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Presentation Slides|
Speed to Insight at the Speed of Thought
Forecasts for economic activity over the next six-to-twelve months continue to be wide-ranging. FP&A leaders continue to confront uncertainty in their businesses that has…
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Articles|
Turning Financial Data into Actionable Insights: Perspectives from Author and SME Dave Paradi
The goal of financial reporting is to help executives and other leaders make better business decisions. Unfortunately, many finance professionals fall short of this goal by…
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Articles|
Finance Analytics: Building High-performance Structure, Tools, and Teams (Executive Summary)
Analytics has become an essential competency for today’s finance teams. This executive summary condenses the key findings across structure and strategy, people, processes and…
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Articles|
Guaranteed Analytics
This article gleans insights from author and consultant Jim Rushton, Managing Director, Armeta Analytics, in terms of strategies, insights, and real-world examples of why so…
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Articles|
FP&A in 2020: A Look Back and a Look Ahead
In an APQC webinar, FP&A thought leader Brian Kalish (founder of Kalish Consulting) discussed four trends for finance and FP&A in particular for the next year based on…