Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This collection contains APQC's Key Benchmarks at a Glance reports for several functions and processes. These documents feature key performance indicators (KPIs) and…
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Procurement and Logistics Employee Key Benchmarks
Featuring data from APQC’s Open Standards Benchmarking® (OSB) in Procurement and Logistics, this collection provides employee key performance indicator (KPI) benchmarks for…
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Retaining Knowledge in the Supply Chain
With a wave of retirements causing a “silver tsunami” and organizations changing rapidly, supply chain leaders are worried about losing critical knowledge. Critical knowledge…
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In this article, you will learn about the current state of virtual collaboration, what it means for supply chain management, and five keys to leading more successful and…
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Social media has become a centerpiece of daily life, and employees increasingly expect to be able to use fast-paced and interactive social tools at work. Many organizations…
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Identifying Critical Supply Chain Knowledge
Critical knowledge loss in the supply chain is dangerous and unfortunately, all too common. When employees change roles or leave the organization, mergers/acquisitions and…
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Supply Chain Management Tune-Up Diagnostic
Examine the four essential supply chain metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Supply Chain…
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The performance measure Actual Production Rate as a Percentage of the Maximum Capable Production Rate evaluates how well an organization is using its installed manufacturing…
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As manufacturing organizations navigate disruptions resulting from the global pandemic such as labor shortages and social distancing requirements, production is ramping back…
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Manufacturing Tune-Up Diagnostic
Examine four essential metrics to ensure that your practices will keep you running ahead of the competition. APQC's Manufacturing Tune-Up Diagnostic highlights recent Open…
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Supply Chain Management Tune-up Diagnostics
This collection features diagnostics with key metrics in supply chain planning, manufacturing, logistics, and procurement. APQC's tune-ups feature recent Open Standards…
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Total Cost of Manufacturing
Metric data from APQC's Open Standards Benchmarking in manufacturing reveals how organizations perform regarding the total cost of manufacturing per $1,000 in revenue.
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Data from APQC's Open Standards Benchmarking in manufacturing indicates how organizations perform regarding unplanned machine downtime.
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Manufacturing Key Benchmarks
Prepared using data from APQC’s Open Standards Benchmarking (OSB) in Manufacturing, this collection includes articles that provide median values for selected key performance…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…