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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Percentage of large/bulky deliveries including backhaul of products due to scrap, disposal, or returned goods
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Data and Measures
Percentage of delivery orders that include a return merchandise authorization (RMA)
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Articles
Total Logistics Costs per $1,000 in Revenue
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Articles
Dock to Stock Cycle Time for Supplier Deliveries
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Articles
Logistics Tune-up Diagnostic
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Articles
Employ a Transportation Management System to Improve Logistics Performance
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Articles
Centralized vs. Decentralized Logistics
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Articles
Blueprint for Success: Logistics - Overview
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Articles
Understanding Logistics Processes
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Articles
Total Cost to Plan Inbound Material Flow per $1,000 in Revenue
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Articles
Ensuring Success in Large-Scale Process Improvements in Logistics
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Data and Measures
Logistics Industry Spotlight: Telecommunication
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Data and Measures
Logistics Industry Spotlight: Retail and Wholesale
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Data and Measures
Logistics Industry Spotlight: Pharmaceutical
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Data and Measures
Logistics Industry Spotlight: Petroleum/Chemical
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
