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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Total business entity personnel cost per $1,000 revenue
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Data and Measures
Total cost to perform the HR function per $1,000 revenue
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Data and Measures
Total cost to perform the HR function per FTE that performs the process group "recruit, source, and select employees"
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Data and Measures
Total cost to perform the HR function per FTE that performs the process group "reward and retain employees"
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Data and Measures
Total cost to perform the HR function per FTE that performs the process group "develop and manage HR planning, policies, and strategies"
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Data and Measures
Total cost to perform the HR function per HR function FTE
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Data and Measures
Total cost to perform the HR function per business entity employee
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Data and Measures
Percentage of employees with access to Employee Self-Service (ESS) system
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Data and Measures
Percentage of learning days delivered using classroom instruction provided by your organization
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Data and Measures
Percentage of learning days delivered using external classroom instruction
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Data and Measures
Percentage of learning days delivered using on-the-job training
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Data and Measures
Percentage of learning days delivered using other methods
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Data and Measures
Percentage of managers with access to Manager Self-Service (MSS) system
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Data and Measures
Percentage of middle management/specialists that receive a formal performance review
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Data and Measures
Percentage of middle management/specialists with formal succession planning processes in place
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)
