Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article provides insight into nine ways organizations can prevent and mitigate the impact of counterfeits in their supply chain. For more information on counterfeits in…
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KM Innovation in the Face of Disruption
In early 2020, APQC surveyed its KM audience about the technology and business changes affecting their organizations, as well as what they are doing to keep KM on the cutting…
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Data and Measures|
Digital Transformation in the Utilities Industry: Distribution and Transmission Segment Survey Report
Digital Transformation spans or blurs the boundaries between the Information Technology (IT) domains and Operational Technology domains for utilities. It’s not just about how…
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Data and Measures|
Digital Transformation in the Utilities Industry: Generation Segment Survey Report
Digital Transformation spans or blurs the boundaries between the Information Technology (IT) domains and Operational Technology domains for utilities. It’s not just about how…
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2020 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…
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In December 2020, Brad DeMent (Partner and Finance Practice Lead) and Trey Robinson (Partner) from management consulting firm ScottMadden delivered a webinar to discuss the…
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Articles|
Robotic Process Automation for Procurement
Robotic Process Automation (RPA) is a critical tool for optimizing standardized process activities and data aggregation in procurement. Organizations across industries have…
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In partnership with Dr. Paul Walker (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University), APQC launched its Evolving Practices in Enterprise Risk…
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Encouraging Collaboration in the New Reality
With vaccines beginning to roll out, many of us are eager to “just get back to normal.” Taking a step back, though, it’s clear that this is impossible—and in some ways, it’s…
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This article is a recap of lessons learned and APQC research findings that supply chain leaders should leverage in 2021. (For more in-depth insights, check out the on-demand…
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2020 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Digital Finance
Recent APQC financial management challenges and priorities surveys have shown that implementing new tools and technologies are high-priority activities for finance, and that…
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2020 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
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Automating Order-to-Cash
Order-to-cash is a critical end-to-end process for every organization. It’s an integral part of the customer experience and essential to the ability to earn revenue for…
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For years, knowledge management (KM) programs have deployed a variety of approaches and technologies to enable people to locate official and unofficial experts across the…
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