Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
3 Key Steps for Addressing Turnover
An organization’s turnover rate provides key insights into the health of its workforce and its approach to human capital management more broadly. But in order to be…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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In this article, we review six productivity measures for finance that small organizations can use to measure and track the health of their finance function:total cost to…
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Benchmarking R&D, product development, and innovation performance by comparing process inputs, outputs, and outcomes against leading companies—both within and outside your…
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Data and Measures|
Talent Acquisition Key Benchmarks: Industrial Products Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the industrial…
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Data and Measures|
Talent Acquisition Key Benchmarks: Insurance Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the insurance…
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Data and Measures|
Talent Acquisition Key Benchmarks: Distribution/Transportation Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the distribution…
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Data and Measures|
Talent Acquisition Key Benchmarks: Electronics Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the distribution…
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Collections|
Talent Acquisition Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection highlight important measures and median metric values for the Source, recruit, and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Media and Entertainment Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the media and…
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Data and Measures|
Talent Acquisition Key Benchmarks: Cross-Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values for the process group…
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Data and Measures|
Talent Acquisition Key Benchmarks: Services Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the services…
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Data and Measures|
Talent Acquisition Key Benchmarks: Telecommunications Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the…
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Data and Measures|
Talent Acquisition Key Benchmarks: Utility Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the utility…
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Data and Measures|
Talent Acquisition Key Benchmarks: Aerospace Industry
Prepared using data from APQC’s Open Standards Benchmarking® in Talent Acquisition, this article highlights important measures and median metric values in the aerospace…
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