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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections
Benchmarking and Improvement Tools
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Building A Quality Management System at InnovaPrep
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Articles
RPA Fundamentals with Slalom Consulting
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Webinars & Videos
How to Use RPA & AI to Hyper-automate Your Processes: Drive Productivity Up and Costs Down
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Webinars & Videos
World Class Journey- Implementing Business Process Management Across Intel Finance
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Webinars & Videos
Launching the Right Quality Initiatives
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Data and Measures
Key Benchmarks for Common Quality Measures: Cross-Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Aerospace Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Automotive Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Consumer Products/Packaged Goods Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Electronics Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Industrial Products Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Petroleum/Chemical Industry
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Data and Measures
Key Benchmarks for Common Quality Measures: Pharmaceutical Industry
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
