Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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How to Apply Process Frameworks
This collection provides "how to" guidance and best practices for the top applications of process frameworks, including APQC's Process Classification Framework (PCF)®.
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Evolving Practices in Enterprise Risk Management
In partnership with ERM subject matter expert and thought leader Dr. Paul Walker (Schiro/Zurich Chair in Enterprise Risk Management at St. John’s University), APQC launched…
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Every process has inherent risks that can result in unintended consequences. Understanding the source of risks, as well as the reliability of a process, allows an…
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Automating at least some of your internal controls is quickly becoming the bare minimum for effective corporate governance these days. But automated controls need to send the…
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2022 Finance Management Priorities
In the fourth quarter of 2021, APQC conducted its annual survey of finance professionals to explore the focus areas, initiatives, and challenges APQC members and customers…
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APQC’s 2022 Financial Management Priorities Survey identified cash flow and risk as top priorities for financial professionals and revealed that small business teams have…
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Podcasts|
How Small Biz Finance Teams can Improve Cash Flow and Risk Mitigation with Melissa Houston
On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston, a financial strategist for CEOs and founder of the Business Society, about how small…
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Whether it comes in the form of a major supply chain disruption, a failed business venture, or a massive cyber-attack, strategic risk cuts right to the heart of an…
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In this article, we review benchmarking data from APQC on the technologies that leading organizations leverage to monitor and track supply chain risk. We’ve found that the…
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2021 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Developing an enterprise-wide process model is a daunting task, particularly for large, complex organizations. This article offers four best practices to guide your efforts…
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Enterprise Risk Management (ERM) is how enterprises identify and manage a broad portfolio of significant risks in an integrated way. Identifying, assessing, and appropriately…
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Cyberattacks are rapidly increasing and cyber-criminals are getting more creative than ever. Hackers have successfully extracted millions of dollars in ransoms from…
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The processes, practices, measures, and culture that lie behind enterprise risk management (ERM) have taken on increasing importance for many organizations in the face of an…
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One of the most important ways that Enterprise Risk Management (ERM) drives value for organizations is that it can help leaders and other key stakeholders make better, more…