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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Accounts Receivable and Collections Key Benchmarks
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Key Manufacturing Benchmarks
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Blueprint for Success: Logistics
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Key Supply Chain Management FTE Benchmarks
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Supply Chain Management Blueprints for Success Reports
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Infographics
What Makes Tata Steel Excellent at KM?
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Articles
Communities of Practice: Advice from KM Leaders
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Talent Acquisition Key Benchmarks
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Articles
Building Foundations for Process Excellence at Intel
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Presentation Slides
World Class Journey- Implementing Business Process Management Across Intel Finance
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Key Supply Chain Management Benchmarks
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Procurement Key Benchmarks
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Key Supply Chain Planning Benchmarks
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Articles
Making the Case for KM to STEM Workers and Leaders
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Key Logistics Benchmarks
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
