
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Roles and Responsibilities of Benchmarking Team Members
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Articles
Scoping a Benchmarking Study
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Articles
Project Portfolio Management: Ensuring Objective Comparisons for Portfolio Decision Making
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Articles
Project Portfolio Management: Ensuring Knowledge Capture and Reuse
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Articles
Applying Agile in Knowledge Management
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Articles
Developing a KM Pilot Project
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Case Study
Managing Change Across the Enterprise at Puget Sound Energy: Case Study
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Articles
Tricorps Technologies Aligns The Business and IT Portfolio Using APQC’s PCF
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Articles
Prioritizing Service Improvements at Pacific Northwest National Laboratory
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Articles
Improving Agile/Devops Implementation at Amdocs
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Articles
How to Find Your Strengths and Become a Leader
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Articles
Introduction to Flexible Project Management
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Case Study
Roles and Practices of Project Management Offices in the Utility Industry: Tennessee Valley Authority Case Study
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Articles
Process Management Paradigm Shift
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Case Study
Applying Agile to Marketing: EMC Corporation Case Study
Featured Resources
Staff Selections
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Articles
The CFO's Role in Leading Strategy in the Post-COVID Era
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Infographics
How Organizational Size Affects Process Program Structures
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Articles
Understanding Management Layers & Spans of Control
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Articles
Encouraging Collaboration in the New Reality
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Articles
What Supply Chain Leaders Need to Know for 2021