Home

Resource Library

APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

Looking for something specific?

Ask us
Reset Filters

Search by keyword in the box below. Use the filter on the left to browse.

1 - 1 of 1 Results
  • Case Study
    |

    Transforming Quote-to-Cash at IBM

    IBM optimized opportunity-to-order (O2O) and order-to-cash (O2C), but still struggled with data availability and cycle times due to the handoff between these processes. IBM…

    More Information

Measure Spotlight Results

(1 - 5 of 1148 Results)

Total cost of continuing operations as percentage of revenue

Business entity revenue per business entity FTE

Percentage of energy consumption that comes from renewable sources

Number of years for which external ESG performance has been reported

Selling, general, and administrative (SGA) costs as a percentage of business entity revenue
View all measure spotlight results
A blue background with an image of a light bulb in the background with this text on it: When APQC's more than 4 million data points aren't enough, we can support your custom benchmarking needs.