Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study|
Transforming Quote-to-Cash at IBM
IBM optimized opportunity-to-order (O2O) and order-to-cash (O2C), but still struggled with data availability and cycle times due to the handoff between these processes. IBM…
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Highmark Health is a nonprofit health organization with headquarters in Pittsburgh, Pennsylvania. As a “blended health organization,” Highmark Health includes both payers and…
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Articles|
Understanding Customer Profitability
Understanding customer profitability can be a complicated undertaking for any organization—especially one that has multiple lines of business. This article gleans insights…
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Articles|
Data Visualization in Accounting
This article shares insights from Danielle Supkis Cheek, a lecturer at Rice University and director in the entrepreneurial advisory services group for the accounting…
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This article summarizes reflections from Nevine White (VP Accounting, Hargray Communications Group) and John Merriman (VP Finance, Copper Mountain Resort) from their journey…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Vera Whole Health Inc. Case Study
Vera Whole Health is a quickly expanding company that needed a flexible FP&A approach and toolkit to refine its budgeting and forecasting processes. This case study details…
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In March 2019 APQC interviewed Nevine White, executive-in-residence at Live Future Ready and the Beyond Budgeting Round Table, North America. Drawing from her far-reaching FP…
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Articles|
Building the Future of FP&A on a Strong Foundation: SME Insights from Peloton Consulting Group
In March 2019, APQC interviewed Philip Peck, VP of finance transformation and advisory services at Peloton Consulting Group. As an expert with over 30 years of experience in…
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Case Study|
Training and Developing Finance Talent at Verizon
In March of 2019, Dawn M. Sieh, Ph.D., finance talent development manager at Verizon, participated as a guest speaker on APQC's financial management webinar in which she…