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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Building Foundations for Process Excellence at Intel
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Global Tech Company Case Study
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Case Study
Building a Resilient Logistics Network: Technology Organization Case Study
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Case Study
Building a Best-in-Class Finance Function: Cintas Corp.
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Articles
Building Capabilities that Execute Business Strategy at Philips
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Articles
AP Process Issues: Symptoms, Root Causes, and Risks
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Articles
Finance Still Too Fat: General Accounting and Reporting
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Articles
Finance Still Too Fat
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Articles
The Finance Organization: Goals and Missions Statements
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Articles
Using Dynamic Leadership to Prepare for the Future
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
