
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Case Study
Leading and Leveraging Process At Pacific Northwest National Laboratory
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Articles
Implement a Supplier Category Management Program
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Articles
Sourcing and Procurement Blueprint for Success: Executive Summary
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Case Study
Excellence in Knowledge Management at PTT Exploration and Production
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Case Study
Transformation in Order-to-Cash at Chevron Lubricants
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Articles
Using Lessons Learned to Manage Project Knowledge at Saudi Aramco
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Articles
Knowledge Management in Microsoft 365: Opportunities and Challenges
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Articles
KM and Covid-19: Stories from the Front Line
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Articles
How KM Innovates Through Disruption and Change
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Articles
Developing Personal Knowledge Management Skills at TechnipFMC
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Articles
Fostering a KM Culture: Toyota Motors, Ruckus Networks, and Schlumberger Discuss Ways to Encourage Knowledge Sharing
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Insights from Winning Knowledge Management Programs
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Case Study
Excellence in Knowledge Management at Shell
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Articles
Digital Agility and Experimentation at TechnipFMC
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement