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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Managing a Finance Career, with Ganesh Panchanathan
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Articles
Robotic Process Automation: Trending Tools and Technologies in HR
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Articles
Cognitive Computing: Trending Tools and Technologies in HR
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Articles
Data and Analytics: Trending Tools and Technologies in HR
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Articles
Advice for Using RPA in HR Shared Services
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Case Study
How PepsiCo Transformed Its Approach To Employee Engagement
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Articles
What It Takes To Improve Employee Engagement
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Case Study
Ericsson's HR Automation Journey
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Case Study
Developing the Future Skillsets of Procurement Professionals at Lululemon Athletica
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Case Study
Training and Developing Finance Talent at Verizon
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Articles
The Future of Rewards at Unilever
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Case Study
Competency Management in Shared Services at Ericsson
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Case Study
Moving to HR Global Operations at Ericsson
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Articles
How Unilever Consolidates Global Rewards
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Case Study
Reporting on Human Capital Management at Ericsson AB
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
