
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
What It Takes To Improve Employee Engagement
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Case Study
How PepsiCo Transformed Its Approach To Employee Engagement
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Articles
Demand Planning Challenges and Trends: Consumer Products/Packaged Goods Industry
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Case Study
Developing the Future Skillsets of Procurement Professionals at Lululemon Athletica
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Articles
7 Techniques to Keep Your Employee Engagement Strategy Up to Date
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Articles
How Corporación Multi Inversiones (CMI) Leverages Super Users for Knowledge Transfer
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Case Study
Establishing End-to-End Processes at Corporación Multi Inversiones (CMI) Case Study
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Articles
The Future of Rewards at Unilever
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Case Study
Kimberly-Clark: Leveraging Sales and Operations Planning to Improve Performance
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Case Study
How P&G Creates Value Through Strategic Partnerships
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Articles
Identifying and Prioritizing Critical Knowledge at Kraft Foods
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Articles
Analyzing Knowledge Risks and Gaps
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Articles
Knowledge Mapping in Action (Executive Summary)
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Articles
Leverage Electronic Demand Signal Sharing
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Articles
Implement a Formal Supplier Approval Process
Featured Resources
Staff Selections
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Reports & White Papers
Best Practices for Knowledge Management Excellence: 2019
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
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Reports & White Papers
Upping Your Change Engagement Game
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Articles
How Finance Leaders Improve Planning by Improving Visibility into Performance
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Articles
Better Together: Forming KM Partnerships and Alliances
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Articles
How Finance Teams Improve Their Focus on FP&A
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Reports & White Papers
Supply Chain Analytics Survey Report
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Reports & White Papers
Improving Process Management Effectiveness (Best Practice Report)