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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
Communities of Practice: Advice from KM Leaders
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Articles
Building Foundations for Process Excellence at Intel
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Case Study
Excellence in Knowledge Management at Arup
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Articles
Making the Case for KM to STEM Workers and Leaders
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Articles
Demand Planning Challenges and Trends: Electronics Industry
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Case Study
How Human Connections Support Digital Transformation: General Electric Case Study
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Case Study
Preparing for the Next Level of Financial Planning and Analysis: Global Tech Company Case Study
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Articles
Knowledge Transfer at Shepley Bulfinch
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Case Study
How MSA the Safety Company Connects KM to Its Mission: Saving Customers' Lives
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Case Study
Building a Resilient Logistics Network: Technology Organization Case Study
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Articles
Critical Knowledge Transfer at Shepley Bulfinch
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Case Study
Using KM to Deliver Self-Service Solutions at Cisco Systems
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Articles
Five Classic Engagement Tactics for Communities of Practice
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Articles
Four Proven Strategies to Evaluate Communities of Practice
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Articles
Provide Training and Guidance for Community of Practice Roles
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
