Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Understanding Customer Profitability
Understanding customer profitability can be a complicated undertaking for any organization—especially one that has multiple lines of business. This article gleans insights…
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This article summarizes reflections from Nevine White (VP Accounting, Hargray Communications Group) and John Merriman (VP Finance, Copper Mountain Resort) from their journey…
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In March 2019 APQC interviewed Nevine White, executive-in-residence at Live Future Ready and the Beyond Budgeting Round Table, North America. Drawing from her far-reaching FP…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Vera Whole Health Inc. Case Study
Vera Whole Health is a quickly expanding company that needed a flexible FP&A approach and toolkit to refine its budgeting and forecasting processes. This case study details…
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Case Study|
Training and Developing Finance Talent at Verizon
In March of 2019, Dawn M. Sieh, Ph.D., finance talent development manager at Verizon, participated as a guest speaker on APQC's financial management webinar in which she…