
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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This article describes the data and analytics practices of best-in-class HR functions. It provides examples of how HR functions are applying data and analytics and offers…
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Articles|
Using Data to Drive Diversity
Despite years of effort and substantial expenditures, most organizations fall short of providing a truly diverse and inclusive work experience. In this email interview,…
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Case Study|
How Walmart Drives a Diverse and Inclusive Culture
Walmart’s diversity and inclusion efforts have led to the organization being recognized as a DiversityInc Top 50 Company, a Fortune “Change the World Company,” and numerous…
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Webinars & Videos|
How Walmart Built a Data-Driven Diversity and Inclusion Strategy
In this webinar, Donald Fan (senior director of global office of culture – diversity and inclusion at Walmart) shares key learnings, pitfalls to avoid, and areas of focus…
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Predictive analytics is transforming hiring decisions in ways that reduce cost, increase efficiency, and boost effectiveness. This article details APQC’s research into…
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Case Study|
Reporting on Human Capital Management at Ericsson AB
An important part of HR strategy setting is measuring the outcomes and value of human capital processes, and leveraging employee data and workforce analytics as key inputs…