Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Supply Chain Management Tune-Up Diagnostic
Examine the four essential supply chain metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Supply Chain…
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Logistics Tune-Up Diagnostic
Examine four essential metrics included in this diagnostic to ensure that your practices will keep you running ahead of the competition. APQC's Logistics Tune-Up Diagnostic…
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When customers place an order, they expect perfection. Having grown accustomed to ever-faster order deliveries, customers have high expectations that every order will be…
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To monitor performance of inbound deliveries process, many facilities use the metric dock-to-stock cycle time as a key performance indicator. Ensuring products are received…
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APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to total cost to perform the process group "manage logistics and warehousing"…
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Pick-to-Ship Cycle Time
APQC's perspective on metric data from APQC's Open Standards Benchmarking in Logistics related to pick-to-ship cycle time in hours.
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Metric data from APQC's Open Standards Benchmarking in logistics reveals how organizations perform regarding the number of full-time equivalent employees (FTEs) in the…
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Could Santa Screw Up Christmas?
For those who enjoy a good logistics story, here's an article about Santa, a boy named Ralphie, and the debate about calculating the perfect order. "Could Santa Screw Up…
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Given evolving customer behaviors and expectations, organizations are facing increasing pressure to change. The optimization of last mile deliveries is an effective way that…
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APQC's Open Standards Benchmarking® in logistics indicates that organizations are still trying to find the right balance between carrying enough inventory and minimizing…
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Examine a benchmark in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards Benchmarking® data that…
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Raw Material Inventory Turns
Delivering goods and products begins with raw materials. Those materials vary widely by industry and manufacturing process, but all must be sourced and managed. A key…
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Inventory Optimization: Show Me the Money
How can your organization optimize inventory to avoid excessive carrying costs and still satisfy demand? This article looks at the key components of inventory optimization as…
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Examine a Key Performance Indicator in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards…
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Picking the Right Logistics Measures
Organizations are looking for the right logistics measures to track their performance and indicate opportunities for improvement. This article states how organizations can…