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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,200 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Swagelok founded a knowledge management (KM) program to increase knowledge sharing among its sales and service centers, but the initial effort did not have the right strategy…
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Articles|
KM and Covid-19: Stories from the Front Line
In the crises and chaos of 2020, KM teams have taken on the role of "first responder" to help their organizations adapt. KM has jumped in to close information gaps, solve…
Measure Spotlight Results
(1 - 5 of 3864 Results)Total cost of continuing operations as percentage of revenue
Selling, general, and administrative (SGA) costs per business entity employee
Business entity revenue per business entity FTE
Percentage of energy consumption that comes from renewable sources
Number of years for which external ESG performance has been reported
