Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Funding for Business Process Management
Learn how best-practice organizations allocate funds to business process management (BPM). Based on APQC research, this article explains how resources, funds, and reporting…
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Highmark Health is a nonprofit health organization with headquarters in Pittsburgh, Pennsylvania. As a “blended health organization,” Highmark Health includes both payers and…
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Articles|
Understanding Customer Profitability
Understanding customer profitability can be a complicated undertaking for any organization—especially one that has multiple lines of business. This article gleans insights…
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Case Study|
Moving Beyond Budgets: Holt Cat Case Study
HOLT CAT is the authorized Caterpillar heavy equipment and engine dealer for 118 counties in South, Central, North, and East Texas. This case study discusses the…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Building Materials Manufacturer Case Study
APQC recently interviewed the CFO of a privately-held building materials manufacturer about its practices and tools for financial planning and analysis (FP&A). This case…
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In March 2019, APQC spoke with Emmanuel Caprais, vice president of strategic and financial planning at ITT, Inc. Speaking from his current vantage point in an industrial…
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Case Study|
Preparing for the Next Level of Financial Planning and Analysis: Vera Whole Health Inc. Case Study
Vera Whole Health is a quickly expanding company that needed a flexible FP&A approach and toolkit to refine its budgeting and forecasting processes. This case study details…
Measure Spotlight Results
(1 - 5 of 1027 Results)Cycle time in business days to process the payroll
Cycle time in business days between the time period cut-off for employees and the payroll transmit date
Cycle time in business days to process time record data and enter into payroll system
Cycle time in business days to reflect a new employee in the payroll system
Cycle time in business days to remove a terminated employee from the payroll system
