Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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To objectively assess, manage, and compare product development performance, organizations need a standard framework for classifying and defining processes. APQC’s Process…
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Process management activities like documentation, standardization, and digitization all help organizations to optimize their processes and enable continuous improvement. But…
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Articles|
Design Thinking for Knowledge Management
Design thinking can assist knowledge management professionals in comprehending the requirements of their internal customers (i.e., end-users) and devising innovative…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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Benchmarking R&D, product development, and innovation performance by comparing process inputs, outputs, and outcomes against leading companies—both within and outside your…
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In its 2024 Supply Chain Management Priorities and Challenges research, APQC asked supply chain professionals about their expectations and trends for the year ahead. With…
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With each new year comes a new (and/or continuing) set of supply chain successes and challenges. In early 2024, geopolitical developments and technological advances continue…
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To withstand today’s supply chain challenges and flourish in the face of future disruptions, supply chain organizations and their teams need to make fundamental changes to…
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All organizations depend on others as part of their operations. With multiple organizations involved in sourcing, manufacturing, and delivering goods, the supply chain is a…
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Few terms are more popular and confusing than "Sustainability." Everyone is using it, but what does it mean? In this article, APQC provides a holistic definition plus…
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Tools & Templates|
Stage-Gate Business Case Editable Template
The purpose of this stage-gate business case editable template is to provide leadership with the information required to evaluate a new product or concept in context with…
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Tools & Templates|
Stage-Gate Checklists for Gatekeepers
As new product/service ideas move through a stage-gate process, gatekeepers (decision-makers) must evaluate them after each stage, typically in a "gate" meeting. This set…
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Tools & Templates|
Stage-Gate Process for Innovation and New Product Development
This guide explains the stage-gate process for innovation and new product and service development, including an example innovation process flow as well as the gates (i.e.,…
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Tools & Templates|
Stage-Gate Business Case Template
The purpose of this stage-gate business case template is to provide leadership with the information required to evaluate a new product or concept in context with other…
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Articles|
Innovate More and Spend Less
In an APQC webinar, Steve Wunker, managing director at New Markets Advisors, explained how organizations can leverage and benefit from costovation: an approach that focuses…