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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles
APQC's Seven Tenets of Process Management
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Case Study
Enabling Flexible Change Management at a Real-Estate Organization
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Articles
Applying Process Improvement to Response to Intervention at Boone County School District
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Articles
Driving Effective Process Improvement Behavior Change
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Articles
How the Maumee City School District Uses Strategy and Culture to Improve
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Articles
Certification Requirements and Process Frameworks (Executive Summary)
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Articles
Processes to Connect and Achieve Operational Excellence
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Articles
Why Integrate for Operational Excellence?
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Case Study
Reducing Operational Silos through Cross-Functional Centralization: Hewlett Packard Enterprise Case Study
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Articles
Best Practices in Process Frameworks: Best Practice Report (Executive Summary)
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Articles
Addressing Common Frameworks Challenges
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Case Study
Breaking Down Operational Silos for Performance Excellence: Park Place Dealerships Case Study
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Articles
Strategic Planning and Implementation Best Practices for Achieving Organizational Agility: Best Practice Report (Executive Summary)
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Articles
The Importance of Organizational Agility
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Articles
What Drives Strategic Responsiveness?
Featured Resources
Staff Selections
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Reports & White Papers
2021 Process and Performance Management Priorities and Challenges Survey Report
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Reports & White Papers
2021 Financial Management Priorities and Challenges Survey Summary Report
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Reports & White Papers
Strategic Workforce Planning: Survey Report
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Articles
Look to The Best to Get Back on Track with Supply Chain Planning
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Articles
5 Recommendations for Excellent Content Management Processes
