Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
KM Program Structure & Staffing Examples: Excellence in Knowledge Management Recipients
To date, APQC has recognized more than 20 mature KM programs as part of its Excellence in Knowledge Managementinitiative. The recognition is based on analysis from APQC’s KM…
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Articles|
KM Champions at Mercer
Stakeholder engagement is an essential component of any healthy knowledge management (KM) program. Although there are many ways to boost support for KM among colleagues, one…
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Articles|
Upskilling the KM Team at Mercer
In knowledge management (KM), there is always something new to learn. A good KM team must continually refine its skillsets to accommodate emerging goals, techniques,…
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At APQC’s 2019 KM Conference, Ove Arup & Partners Global Leadership and Engagement Specialist Natasha Levanti explained how Arup leverages expert leaders and its…
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Case Study|
Knowledge Management at Wipro
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Wipro was selected for inclusion in the professional…
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Case Study|
Knowledge Management at Consolidated Contractors Co.
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. Consolidated Contractors Co.’s KM efforts were selected…
