Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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According to our research, nearly 90% of organizations feel the process management discipline must change to stay relevant in today’s business. There is a growing…
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With the 2015 updates to ISO 9001 standards having a significant process focus, organizations are looking for ways to align their process frameworks with ISO clauses. By…
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On May 10, 2017, APQC spoke with members from the U.S. Army Armament Research, Development and Engineering Center's (ARDEC) Strategic Management and Process Office and the…
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In March 2017, APQC interviewed Senthil Kumar, the head of business excellence for Tata Projects Limited, about ensuring certification compliance and how that is integrated…
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Case Study|
Integrating Process Frameworks and Certification Standards: An Interview with Cyril Checroun
Organizations need a process framework for benchmarking, managing content, and improving content. But many certification standards also have a significant process focus. How…
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Articles|
Integrating Process Frameworks and Certification Standards: An Interview with Michael Burris
Organizations need a process framework for benchmarking, managing content, and improving content. But many certification standards also have a significant process focus. How…
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Overviews from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
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Presentations from APQC's 2015 Process Conference
APQC hosted its Annual Process Conference on October 29-30, 2015, in Houston. This year’s event—titled Accelerating Business Performance and Driving Customer Value…
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2014 BE Webinars
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Overviews from APQC's 2014 Process Conference
APQC hosted its Annual Process Conference on October 16-17, 2014, in Houston. This year’s event was titled Breaking Barriers to Change with Quality-Driven Processes. The…
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Presentations from APQC's 2014 Process Conference
APQC hosted its Annual Process Conference on October 16-17, 2014, in Houston. This year’s event was titled Breaking Barriers to Change with Quality-Driven Processes. The…
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Collections|
Overviews from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains overviews of presentations from APQC…
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Presentations from APQC's 2013 Process Conference
APQC’s Process Conference brings together leaders and practitioners who are leading process management efforts. This collection contains presentations from APQC's 2013…
