Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Spend Analysis Automation: Current State
Effective spend analysis relies on accurate data from numerous sources. Automation for spend analysis and data cleansing can not only yield more accurate results but also…
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Articles|
What Supports Accurate Spend Analysis
Supply chain organizations are always looking for greater visibility into spending. Spend analysis enables procurement professionals to identify the value of spending with…
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Collections|
Now in the Resource Library
This collection contains a set of presentations that guides users to APQC's newest content. This collection is a great starting point if you are new to the Resource Library …
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Tools & Templates|
Now in the Resource Library: Supply Chain Management
This report offers an overview of APQC's Resource Library content in supply chain management published in late 2023 and 2024.You can also find direct links to various…
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Reports & White Papers|
Emerging Technologies for KM: Artificial Intelligence
In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.This report examines how…
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Collections|
Emerging Technologies for Knowledge Management
Organizations are harnessing an array of new digital and “smart” technologies to better collect, organize, and distribute enterprise knowledge. This collection contains APQC…
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Tools & Templates|
Now in the Resource Library: Human Capital Management
This presentation is an overview of recently released human capital management content in APQC’s Resource Library. It covers recent research on:Workforce planningDiversity,…
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Presentation Slides|
Sustainability in Supply Chains: Navigating the ESG Landscape
These presentation slides correspond to an April 2024 webinar where Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, co-presented with Craig…
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Webinars & Videos|
Sustainability in Supply Chains: Navigating the ESG Landscape
In this webinar, Marisa Brown, APQC's Senior Principal Research Lead for Supply Chain Management, co-presented with Craig Moss, Director, Data and Change Management, at the…
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Articles|
Total Cost to Acquire Talent
Two trends are putting significant pressure on the cost to acquire talent: 1) scarcity of talent with the latest, most-in-demand skills and 2) competition to provide a…
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This collection contains resources to help organizations improve recruiting and talent acquisition.
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Articles|
Talent Acquisition Tune-Up Diagnostic
In a competitive talent market, successfully meeting business objectives requires talent acquisition practices that differentiate your organization from other employers. Yet,…
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Effective customer service helps ensure that your customers are repeat buyers, your brand maintains a good reputation, and the money you invest in customer service is well…
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Infographics|
Talent Acquisition: Snapshot of Top Performance
This infographic provides a snapshot of top performer benchmarks and explores indicators, drivers, and examples of talent acquisition performance. To view more talent…
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Collections|
2024 Supply Chain Management Webinars
APQC hosts supply chain management (SCM) webinars to connect with our members. Some calls feature internal experts discussing APQC's research and findings. For other calls,…