Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
8 Reasons to Use an Internal Talent Market
Internal talent markets connect employees to job and project opportunities within their current organization. Check out this infographic to learn about the benefits that…
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Quality of hire is considered a key measure of recruiting process performance. Yet, due to its subjective nature, quality of hire is difficult to assess. This article answers…
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This collection contains resources to help organizations improve recruiting and talent acquisition.
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Tools & Templates|
Video Interview Checklist for Employers
Today's recruiting and hiring dynamics require organizations to be more agile in how they interview job candidates which includes using newer techniques like video interviews…
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Today’s professionals know that continuous learning is key to career success, but traditional talent development rarely meets the pace or direction at which employees want to…
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Data and Measures|
Digital and Its Role in Process: Financial Services/Banking Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Consumer Products/Packaged Goods Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Manufacturing Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Services Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Data and Measures|
Digital and Its Role in Process: Software/Technology Industry Report
In February of 2024, APQC conducted a survey to understand how digital tools and technologies impact process and performance management (PPM) professionals and the…
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Collections|
On-Demand Knowledge Management Webinar Collection
In this master collection of on-demand KM webinars, you can access recordings, presentation slides, and summaries from past webinars conducted in 2024, 2023, 2022, 2021, 2020…
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Knowledge Management (KM) is becoming increasingly evident as more business leaders recognize its connection to overall organizational success. Recent technological…
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Collections|
2024 KM Priorities and Predictions
The traditional ways of managing knowledge have been significantly disrupted by the events of the 2020s. As a result, new and creative approaches have emerged to address…
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Collections|
2024 Knowledge Management Webinars
APQC takes pride in hosting regular webinars on knowledge management (KM) to provide its valued members with engaging and informative experiences that foster connections and…
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Data and Measures|
New Product/Service Development Measurement Practices: Regional Comparison
As part of ongoing research into product development and innovation, APQC has gathered information on the latest trends in new product development measurement. This report…