Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Tools & Templates|
Now in the Resource Library: Knowledge Management
APQC's bi-annual "Now in the Resource Library" report (NITRL) provides a comprehensive guide to recently released Knowledge Management (KM) research and content in the…
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Collections|
Excellence in Knowledge Management 2023
In 2023, APQC recognized eight organizations as recipients of its Excellence in Knowledge Management program (EiKM). This recognition was based on evaluating their KM…
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Articles|
Top KM Opportunities for 2024
Knowledge management (KM) investments are expected to remain steady in 2024 as organizations continue to invest in it. KM drives employee engagement, productivity, and…
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Infographics|
2024 Top Technology Trends That Will Influence KM
APQC conducted its annual research survey to understand better the common priorities and challenges for Knowledge Management practitioners in 2024. This infographic…
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According to APQC's Knowledge Management Priorities and Trends survey, change management remains the top priority skill for KM to develop. This sustained focus has helped…
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Tools & Templates|
Idea Management and Innovation Approaches for Supply Chain
Almost every organization recognizes that it needs to transfer and reuse institutional knowledge, but many do not know where to start or how to select the best approach for a…
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Tools & Templates|
Collaboration Approaches for Supply Chain
Many supply chain leaders want to facilitate collaboration, but do not know where to start or how to select the best tool/approach for a given scenario. This guide is…
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APQC research consistently shows that a collaborative organizational culture leads to increased productivity, improved cycle times for business processes, and innovation. The…
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Articles|
Retaining Knowledge in the Supply Chain
With a wave of retirements causing a “silver tsunami” and organizations changing rapidly, supply chain leaders are worried about losing critical knowledge. Critical knowledge…
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Collaboration is a cornerstone of supply chain success. Planning and managing supply chains involves stakeholders from multiple functions and geographic areas across and…
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The best-practice organizations in APQC’s Next-Generation Communities of Practice research use their communities to facilitate collaboration across geographic locations, thus…
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Collections|
Improving Collaboration Across the Supply Chain
The complex nature of supply chain management requires collaboration across locations and functions, as well as with external partners. There is a need to connect people to…
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In this article, you will learn about the current state of virtual collaboration, what it means for supply chain management, and five keys to leading more successful and…
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Social media has become a centerpiece of daily life, and employees increasingly expect to be able to use fast-paced and interactive social tools at work. Many organizations…
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The complex nature of supply chain management requires collaboration and knowledge sharing across locations and functions, as well as with external partners. The chaos of the…