What is Citizen Development?

Published On:
March 31, 2023
Authored By:
Members-Only Content:

Citizen development is a practice through which non-IT employees develop and implement digital tools, automation, machine learning (ML) applications, or even AI solutions using no-code or low-code platforms. In this article, APQC describes the benefits of this approach for organizations and their employees and provides high-level guidance for organizations looking to get started with citizen development.