World Vision International Expands Its Communities to Include External Experts
World Vision International established communities of practice 10 years ago as it embarked on its KM journey. At APQC’s KM Conference, World Vision’s Sarah Crass, sustainable health KM manager, and Loria Kulathungam, KM project officer in programs and policy, described the decision points and process for extending the scope of the organization’s communities of practice to include external experts.