In 2007, APQC embarked on a Collaborative Benchmarking study World-Class Leadership: Identifying, Assessing, and Developing High-Potential Talent to learn how best-practice organizations recognize and develop global leaders. Air Liquide, Liz Claiborne, Raytheon, Sonoco, and Staples were identified as best-practice organizations and studied through structured data collection and site visits. This report details the study findings regarding how these organizations:
1. assess leaders and identify high-potential talent,
2. ensure adequate bench strength and succession management,
3. develop global leaders and diversify the leadership ranks, and
4. measure success.